Wednesday, June 3, 2009

Planning to Develop/Test Mobile Device Applications?

If your company is currently providing development and/or testing services for mobile device applications, as we are at RTL, then you will face some business decisions on how best to configure your test lab(s). We began the process to procure and configure our mobile device test lab over a year ago based on current market trends. This was mostly influenced by the success Apple was having with their iPhone and iPod touch App Store.

As it turned out, the establishment of an iPhone/iPod touch test lab at RTL paid off, as we've tested for several iPhone OS developers and expect this to continue as this market matures and developers expand their operations. And, given the success many have had in the iPhone app market, I would expect these established developers, as well as those now entering this market, to look for opportunities on other mobile device platforms.

Naturally, those of use that provide testing services, need to grow our mobile device test labs to best serve those developers that take advantage of the development opportunities offered by each mobile device vendor. One way to analyze the potential opportunity is to "follow the money." And by "money", I mean application distribution. Of the 4 dominant mobile device vendors (Apple, RIM/BlackBerry, Google/Android and Microsoft), there exists 3 application distributions channels, with one (Microsoft's) on it's way:
• Apple's App Store
• Google's Android Market
• BlackBerry App World
• Microsoft's Windows Marketplace for Mobile
But what's most interesting and instructive about these distribution channels is how successful (or not) they've been to attract applications and hence, developer mind share. Based on a article from the titled Apple Vs. BlackBerry Vs. Google: Testing The App Stores, the number of apps sold through these channels are telling:
• Apple's App Store: 48,000+
• Google's Android Market: Low thousands
• BlackBerry App World: About 700
And the stores vary considerably when it comes to app quality, pricing, and billing, according to Tricia Duryee at She says there's "... no consensus on price. For example, Glu (NSDQ: GLUU) Mobile's Build-A-Lot game costs $9.99 on BlackBerry, but $4.99 on Android and $1.99 on Apple (NSDQ: AAPL)". Apple uses their convenient iTunes store for app billing, while BlackBerry requires a PayPal account.

Based on this assessment from a application distribution perspective, I would expect additions to our mobile device test lab to include, at least, a Google Android device in the near future, and probably a Windows for Mobile device just because of Microsoft's ability to take market share away from the current leaders. But what about BlackBerry, and, for that matter, mobile device players like Nokia (Ovi Store) and Palm Pre (App Catalog)? Nokia is well established, but Palm Pre may pull off an upset given their support for WebKit.

It will be both exciting and difficult to make the best business decisions about how to expand your mobile device testing labs. We expect this market to grow and along with it the demand for collaborative testing services on a broad selection of the most popular mobile device platforms.


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